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	<title>Comments on: RANT: Globe broadband and the concept of customer service</title>
	<atom:link href="http://apples-pie.com/blog/2007/04/22/rant-globe-broadband-and-the-concept-of-customer-service/feed/" rel="self" type="application/rss+xml" />
	<link>http://apples-pie.com/blog/2007/04/22/rant-globe-broadband-and-the-concept-of-customer-service/</link>
	<description>personal blog of a Filipina caffeine addict</description>
	<pubDate>Wed, 19 Nov 2008 23:47:49 +0000</pubDate>
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		<title>By: rabby</title>
		<link>http://apples-pie.com/blog/2007/04/22/rant-globe-broadband-and-the-concept-of-customer-service/#comment-259957</link>
		<dc:creator>rabby</dc:creator>
		<pubDate>Sun, 19 Oct 2008 15:33:50 +0000</pubDate>
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		<description>an testimony to this.. http://rabbyph.livejournal.com/7821.html</description>
		<content:encoded><![CDATA[<p>an testimony to this.. <a href="http://rabbyph.livejournal.com/7821.html" rel="nofollow">http://rabbyph.livejournal.com/7821.html</a></p>
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	<item>
		<title>By: The most tiring move I made &#124; Mother of 2 &#124; personal blog of a Filipina mother of 2</title>
		<link>http://apples-pie.com/blog/2007/04/22/rant-globe-broadband-and-the-concept-of-customer-service/#comment-249599</link>
		<dc:creator>The most tiring move I made &#124; Mother of 2 &#124; personal blog of a Filipina mother of 2</dc:creator>
		<pubDate>Wed, 01 Oct 2008 09:59:13 +0000</pubDate>
		<guid isPermaLink="false">http://apples-pie.com/blog/2007/04/22/rant-globe-broadband-and-the-concept-of-customer-service/#comment-249599</guid>
		<description>[...] broadband connection was up and running by the time we moved was one of the most difficult challenges. This is [...]</description>
		<content:encoded><![CDATA[<p>[...] broadband connection was up and running by the time we moved was one of the most difficult challenges. This is [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Moving &#124; Asides &#124; **blog of a caffeine addict</title>
		<link>http://apples-pie.com/blog/2007/04/22/rant-globe-broadband-and-the-concept-of-customer-service/#comment-20715</link>
		<dc:creator>Moving &#124; Asides &#124; **blog of a caffeine addict</dc:creator>
		<pubDate>Sun, 09 Sep 2007 14:06:37 +0000</pubDate>
		<guid isPermaLink="false">http://apples-pie.com/blog/2007/04/22/rant-globe-broadband-and-the-concept-of-customer-service/#comment-20715</guid>
		<description>[...] that means no new posts for quite a while until such time that I am able to secure the services of Globe or PLDT. I wonder if that would prove to be a good [...]</description>
		<content:encoded><![CDATA[<p>[...] that means no new posts for quite a while until such time that I am able to secure the services of Globe or PLDT. I wonder if that would prove to be a good [...]</p>
]]></content:encoded>
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	<item>
		<title>By: Helpless and dependent at apples-pie</title>
		<link>http://apples-pie.com/blog/2007/04/22/rant-globe-broadband-and-the-concept-of-customer-service/#comment-13838</link>
		<dc:creator>Helpless and dependent at apples-pie</dc:creator>
		<pubDate>Mon, 25 Jun 2007 15:19:00 +0000</pubDate>
		<guid isPermaLink="false">http://apples-pie.com/blog/2007/04/22/rant-globe-broadband-and-the-concept-of-customer-service/#comment-13838</guid>
		<description>[...] mysql stuff, even some HTML stuff, databases, hosting, and most especially dealing with the online customer service for my hosting provider (is that what you even call it?). I wouldn&#8217;t even know where to [...]</description>
		<content:encoded><![CDATA[<p>[...] mysql stuff, even some HTML stuff, databases, hosting, and most especially dealing with the online customer service for my hosting provider (is that what you even call it?). I wouldn&#8217;t even know where to [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: ApplesH</title>
		<link>http://apples-pie.com/blog/2007/04/22/rant-globe-broadband-and-the-concept-of-customer-service/#comment-11467</link>
		<dc:creator>ApplesH</dc:creator>
		<pubDate>Sat, 26 May 2007 12:59:45 +0000</pubDate>
		<guid isPermaLink="false">http://apples-pie.com/blog/2007/04/22/rant-globe-broadband-and-the-concept-of-customer-service/#comment-11467</guid>
		<description>@MJ,

I appreciate your input and although the post tells of an experience with a help desk person, you will find, the somewhat lacking in customer service exists not only in that instance, but also with KFC, McDonalds, SM Dept store ladies, even those salesclerk employed by the Escada shop in Glorietta. The only place I have yet to see lacking in customer service is Rustan's department store and maybe its because I do not go there often enough to meet those that could display such disappointing actions. I can compare the McDonalds here vs. the McDonalds in the US vs. the McDonalds in Singapore. Guess which failed the customer service test?</description>
		<content:encoded><![CDATA[<p>@MJ,</p>
<p>I appreciate your input and although the post tells of an experience with a help desk person, you will find, the somewhat lacking in customer service exists not only in that instance, but also with KFC, McDonalds, SM Dept store ladies, even those salesclerk employed by the Escada shop in Glorietta. The only place I have yet to see lacking in customer service is Rustan&#8217;s department store and maybe its because I do not go there often enough to meet those that could display such disappointing actions. I can compare the McDonalds here vs. the McDonalds in the US vs. the McDonalds in Singapore. Guess which failed the customer service test?</p>
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